Refund policy

At Gallery Unik you Inc., customer satisfaction is our top priority. If you're not entirely satisfied with your purchase, we're here to help. Here's our straightforward refund policy:

30-Day Money-Back Guarantee

You have 30 days from the date of purchase to request a refund. If your item is unused, in its original packaging, and in the same condition as when you received it, you may be eligible for a full refund.

How to Request a Refund

  1. Contact our customer support team at [Your Contact Email] to initiate the refund process. Please provide your order number and the reason for your refund request.

  2. We will review your request and respond within [X] business days.

  3. If your request is approved, we will provide you with instructions on how to return the item.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged or defective. In such cases, we will provide a prepaid return label.

Processing Time

Once we receive your returned item, we will inspect it and process your refund within [X] business days. The refund will be issued to your original payment method.

Refund Exceptions

Please note that the following items are not eligible for a refund:

  • Custom or personalized orders
  • Digital products or downloadable items
  • Gift cards

Questions or Concerns

If you have any questions or concerns about our refund policy, please don't hesitate to contact us at [Your Contact Email]. We are here to assist you and ensure a positive shopping experience.

We reserve the right to modify or update this policy at any time, so please review it periodically.